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COVID-19 - Important Info & help

Services - COVID-19 


As Scottish communities deal with uncertainty and isolation, there is a rapidly increasing variety of scams related to the Coronavirus (COVID-19) outbreak. Please visit


Glasgow North East Foodbank along with Celtic FC Foundation  have launched -  a free self-referral service from this morning for those financially impacted by COVID 19, it includes, people who have become recently unemployed, are working on reduced hours, or are currently applying for a new benefit claim, although is not limited to just this criteria.

Phone numbers are 0141 551 4354 and 0141 551 4340 – to check eligibility – this might be busy so they will respond as soon as they can.   Food parcels will be delivered by Glasgow Taxis straight to the door.

Various Help

Domestic Violenence during CO-VID 19 

Please click Domestic Violence Help for further info and assistance available.

Money Worries & Financial help

Further information can be found at

We also have our owm welfare rights officer available to help you.

School Meals

For families entitles to free school meals/clothing grant. Famileis can receive Farmfood vouchers - £20.00 per child in a family who is eligible. These are being sent out this week and can be used in any Farmfoods – this will be a pre-paid card which has a serial number on it, so please if you are speaking to service users remind them that the card is  matched to the service user address and the cards will be topped up on 13/04/2020, 27/04/2020, 11/05/2020, 25/05/2020 and 09/06/2020.

Glasgow Mutual Aid:

What is it: organisation looking to match up those who require help with volunteers who can provide it.

How to access it:

Fairly straightforward looking form to fill in for asking people to fill out what help they need (picking up medications, shopping etc) to then match them up with volunteers.

If unable to fill out the form, can be contacted on 0141 280 7025 but they would prefer referrals to be completed online where possible.


Glasgow Central Mosque:

What they are offering: support for the elderly and vulnerable with shopping, medication pick ups etc. Supporting elderly people living alone with hot meals and food parcels.

Contact: 0141 429 3132

Whocares Scotland

 information on Twitter 23/03/2020 – Care experienced and worried about the Coronavirus and need someone to talk to?  Email and they will call back.  They do have phone numbers on their tweet but these were for Monday so not sure if they are still  the same – 07568242965 (north of Scotland) and 07756047389 (south of Scotland).


Can deliver support packages to people which can include – toiletries, food – shopping or meals and entertainment – toys, board games, books.   All volunteers are trained on zero-contact, doorstep deliveries. – you can phone for a package – 07520648388 – this is open to everyone.

FARE Scotland:

“FARE Scotland are raising funds to help support the most vulnerable in our communities. During this difficult time, they will use the monies donated to provide support to families and senior citizens who are in need. They will deliver such things as food and toiletries, along with helping with gas and electricity bills. If you find you are experiencing difficulties please contact FARE.”

Contact: 0141 771 9151

Non-referral food bank

St. Gregory’s, 130 Kelvindale Road, G20 8DP

No need to call ahead, just turn up at the chapel door. Mon-Fri 10am-12noon


working from home – 0141 573 - 2900

Offering phone calls to every family on their database whether they are receiving a service or not, this is for emotional support and reassurance.

Respite overnight still going, emergency respite still going, respite sitting services still going with strict guidelines around this.

Deliver medical supplies and food from foodbanks if needed


0141 774 8202 – all project workers are working from home –

Nursery still open for vulnerable families 0-3 families on essential list, limited hours

Weekly telephone contact for anyone on their database.  

No food vouchers or food parcels but are happy to refer to community foodbanks


014 773 4297 – Karen Ciantar mobile – 07787417968

Barnardo’s offering phone contact to vulnerable families, delivering essential items to service users that require this, they have some money to buy these. 

Pick up groceries or medical supplies or whatever is needed and deliver these to families.


0141 John Hamilton, Email, Tel 0141 778 2839

For the duration of these restrictions the support will focus more on:

•             Maintaining educational activity and stimulus within the home environment

•             Establishing and or maintaining internet access and electronic communications 

•             Household essentials

Further info on these links: 

- Glasgow Help

SFHA LogoSHARE Logo  EHRA Logo     Cyber Essentials Certification Mark

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