What we at Calvay Housing Association do to keep you safe

• Carry out an electrical safety checks on your home and undertake any works identified during the check promptly.
• Carry out an electrical safety check in communal area of all blocks and undertake any works identified during the check promptly.
• During the empty homes process we will ensure every property has a safety check and any required works completed prior to the property being let.
• Maintain a register of all electrical checks carried out to ensure the effective management and monitoring of the electrical safety process.
• Ensures any Calvay HA Operative or contractor undertaking works in Calvay HA homes are properly electrically qualified for the works they are undertaking. 

We need to carry out regular electrical checks (EICR) and tests because electrical installations deteriorate due to issues such as damage, wear and tear, corrosion, excessive electrical loading, ageing and environmental influences. Electricity is a major cause of fires and electricity can cause injury such as electric shock, burns and falls.

What you can do to keep yourself safe

• Give access for all electrical safety checks.
• Ensure your main electrical board is clear of belongs and easily assessable at all times.
• Do not overload power circuits with multiple extension cables.
• Do not attempt to carry out any electrical works yourself, except plug changes. Switch off chargers etc. when not in use and check for overheating

Lost power?

Here are a few things to try before you call to report a fault:

Check your trip-switch or fuses to make sure you do not have a fault with an appliance: - If the trip switch is on, turn the switch off and back on again. - If the supply is not restored, push the “test” button. If the switch trips, there is a fault with one of your appliances. You should then turn off all appliances and turn the switchback on. Now switch your appliances on one by one and if the power trips when you turn on an appliance, that is the faulty appliance. It may be as simple as a light bulb needs to be replaced.

Check with your neighbours, if they are having a problem it may be a power cut.

Mobility & E-Scooters

The health and safety of our tenants, visitors and fire protection of our buildings are our priority. Mobility & E -scooter storage can pose unacceptable health and safety risks (including fire safety risks) because they are a potential source of ignition and their involvement in a fire can be fatal.

Under-stairs spaces & communal landings must not be used as they compromise the fire safety of the means of escape in the event of a fire. No alterations can be made to the communal areas, a customer’s home or other spaces within a development without written consent from Repairs / Property Services which will not be unreasonably withheld. It is the scooter owner’s responsibility to ensure they comply with the use of invalid carriages on highways regulations 1988. This includes registering all class 3 vehicles with DVLA for road use.

Mobility & E- Scooters should not be charged overnight or left on permanent charge, and only charged for the manufacturer’s recommended time. Tenants are advised to refer to their mobility scooter manufacturers guidelines for further information