The Right to Repair
For small urgent repairs
Under the Housing (Scotland) Act 2001, Scottish secure tenants and short Scottish secure tenants have the right to have small urgent repairs carried out by their landlord within a given timescale.
When you report a repair we will advise you if your repair qualifies and the maximum timescale the we have to complete your repair. We may need to inspect your property first to see if your repair qualifies.
A list of repairs and timescales and more information is provided in the Right to Repair Leaflet produced by the Scottish Executive. If these repairs are not started within the timescales provided in the scheme, you have the right to contact us to ask for the alternative contractor.