Simply click the “Report a Repair” button (below). My Repairs (0)Report a Repair Home > Walls Floors and Stairs > External Stairs > Handrails and BalustersSelect all relevant problems from the checkboxes belowloose balustradebroken balustradeloose handrailbroken handrailPlease enter any additional information in the text box belowIf you have a photo of this problem then please add it here Browse to upload a file