Policies

Policies
File Description File Size
Abandonment Policy 2021 PDF icon 342KB
Alterations & improvement Policy PDF icon 256KB
Anti-social Behaviour & Neighbour Disputes Policy PDF icon 400KB
Arrears & Debt Management Policy 2022 PDF icon 396KB
Asbestos Policy & Procedures - July 22 PDF icon 935KB
CCTV Policy 2022 PDF icon 154KB
Contractor Selection Policy & Procedures - Nov 20 PDF icon 672KB
Damp and Mould Policy PDF icon 206KB
Data Protection Policy - Approved September 2023 PDF icon 112KB
Data Subject Rights Procedure - Approved July 2024 PDF icon 219KB
Electrical Installation Safety Policy PDF icon 276KB
Environmental Information Regulations Policy (EIR s) - Approved September 2023 PDF icon 228KB
Factoring Policy Dec 21 PDF icon 369KB
Freedom of Information (FoI) Policy - Approved September 2023 PDF icon 171KB
Gas Safety and Maintenance Policy - November 2023 PDF icon 311KB
Harassment Policy 2021 PDF icon 285KB
Information Security and Personal Data Breach Management Procedure - Approved July 2024 PDF icon 205KB
Leasing Policy 2022 PDF icon 369KB
Legionella Policy - July 22 PDF icon 194KB
Lettings Plan 23-24 PDF icon 122KB
Maintenance Policy 2021 PDF icon 648KB
Membership Policy - Feb 22 PDF icon 410KB
Mortgage to Rent Policy 2022 and Guidance Note PDF icon 715KB
Mutual Exchange Policy 2021 PDF icon 167KB
Prevention of Fraud and Anti Bribery PDF icon 282KB
Privacy Policy - May 2020 PDF icon 970KB
Procurement Policy April 2024 PDF icon 171KB
Rechargeable Repairs Policy PDF icon 191KB
Rent Setting Policy PDF icon 250KB
Right to Compensation for Improvements Policy 2021 PDF icon 342KB
Right to Repair Policy 2021 PDF icon 440KB
Risk Management Policy - Jun 21 PDF icon 1014KB
Shared Ownership Policy 2021 PDF icon 340KB
Stage 3 Adaptations Policy PDF icon 341KB
Tenant Participation Strategy - Jan 21 PDF icon 655KB
Tendering Policy PDF icon 326KB
Treasury Management Policy - Approved April 2023 PDF icon 472KB
Void Management Policy 2023 PDF icon 308KB